Terms of Service

Last updated: October 4, 2026

1Agreement

These Terms of Service govern your use of OudBid (the "Platform"), operated by TAKE IT SOLUTION COMPANY LIMITED (Company Registration No. 0105551051021). By creating an account or using the Platform, you agree to these terms. If you do not agree, please do not use the Platform.

2Eligibility and accounts

  • You must be at least 18 years old and legally able to enter into binding contracts.
  • You must provide accurate and up-to-date information, including a WhatsApp number that belongs to you.
  • You may hold only one account, and each WhatsApp number can be used for only one account.
  • You sign in with one-time codes sent to your WhatsApp number. You are responsible for keeping your phone and WhatsApp account secure, for never sharing sign-in codes, and for all activity on your account.

3Auctions and bidding

  • Auctions are open to members who have been invited to join them.
  • Each lot has a starting price and a minimum bid increment set by the auction organiser.
  • A bid is a binding offer to buy the lot at the amount bid. Bids cannot be withdrawn once placed.
  • The highest valid bid on a lot when that lot closes wins the lot. Lots in the same auction can close at different times; each lot page shows its closing time.
  • Where a lot uses automatic time extension, a bid placed shortly before its closing time may extend the closing time of that lot.
  • We may cancel bids or withdraw lots in the case of an obvious error, suspected fraud, or where the law requires it.

4Lot descriptions

Lots are described by the auction organiser using text, photos and video. Agarwood is a natural product and every piece is unique: colour, aroma and resin content can vary. Please review all the information and ask any questions before you bid.

5Payment and delivery

Payments are not processed on the Platform. After a lot closes, payment, delivery and any related costs are arranged directly with the winning bidder. A lot is released only after payment has been received in full.

7Prohibited conduct

  • Bidding on your own lots, or bidding to raise prices artificially (shill bidding).
  • Using more than one account.
  • Interfering with auctions or with the operation of the Platform.
  • Posting unlawful, abusive or misleading content.
  • Attempting to gain unauthorised access to the Platform or to other users' accounts.

8Content and intellectual property

The OudBid name, the website and its content belong to TAKE IT SOLUTION COMPANY LIMITED. Content you upload remains yours, but you grant us a licence to host and display it on the Platform for the purpose of running auctions.

9Suspension and termination

We may suspend an account that breaches these terms or provides false information. A suspended account cannot sign in or place bids until we lift the suspension. Bids placed before a suspension remain valid.

You can close your account yourself in your Profile at any time, except while you are the highest bidder on a lot that is still open. See https://sit.oudbid.com/data-deletion for what closing your account removes and what we keep.

10Disclaimers and liability

The Platform is provided "as is". We work to keep it available and accurate but cannot guarantee uninterrupted or error-free operation. To the extent permitted by law, TAKE IT SOLUTION COMPANY LIMITED is not liable for indirect or consequential losses arising from the use of the Platform.

11Changes to these terms

We may update these terms. Updated terms will be posted on this page with a new "Last updated" date and apply from that date.

12Governing law

These terms are governed by the laws of Thailand.

13Contact

For any question about these terms, contact TAKE IT SOLUTION COMPANY LIMITED by email at [email protected] or by WhatsApp message to +66 94 982 5568, or write to us at 135/51, Amornpan 205 Tower 2, 17th Floor, Soi Na Thong, Ratchadaphisek Road, Din Daeng Sub-district, Din Daeng District, Bangkok 10400, Thailand.